We provide comprehensive service solutions for analytical instruments—including routine preventative maintenance and repair, instrument relocations, installations, and user training. We support a wide range of analytical systems, including those from Waters, Agilent, Shimadzu, Thermo, and SCIEX, ensuring precision and reliability in your lab.
Expert maintenance and repair for High Performance and Ultra-Performance Liquid Chromatography systems.
Specialized service for Liquid Chromatography-Mass Spectrometry and Gas Chromatography-Mass Spectrometry.
Proficient in handling systems from various manufacturers, ensuring comprehensive support.
Delivering Maximum Customer Uptime Through Legendary Quality Service
We bring 20+ years of experience to expertly manage complex multi-vendor systems, including those from Waters, Agilent, Shimadzu, Thermo, and SCIEX, setting the highest technical standards in the service business. We're based near Boston, MA, but provide service and support to laboratories worldwide.
Our commitment is to provide unparalleled support, ensuring your laboratory operations run smoothly and efficiently. We understand the critical nature of your research and analysis, and our experienced technicians are dedicated to maintaining the peak performance of your instruments.
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Waters Systems & Components • Waters UPLC/LC/MS Equipment • Waters MS systems • ZQ • Quattro Premier • QDA • SQD • TQD • Xevo SQ2 • Xevo TQD • Xevo TQ • Xevo TQ-S • Xevo TQ-XS • Xevo TQ-S micro • support of some Xevo Qtof • Legacy HPLC systems • Prep HPLC systems • Alliance HPLC systems • Acquity UPLC systems • Auto purification systems LC/MS directed • ACQUITY UPLC Systems • Nano UPLC Systems • H-class UPLC Systems • I-class UPLC Systems • M-class UPLC Systems • Nano CapLC • Autopurification Systems • e2695 Alliance • 2695 Alliance • 2690 Alliance • 2690/5D Alliance • e2795 Alliance • 2790/5 Alliance • 2795 Alliance HT • 2796 Alliance BioSep • Delta Prep Systems • Prep LC Systems • Breeze Systems • Waters MS Detectors ZQ • Waters MS Detectors Quattro Micro • Waters MS Detectors Quattro Premier • Waters MS Detectors TQD • Waters MS Detectors 3100/SQD • Waters MS Detectors Xevo SQ2 • Waters MS Detectors Xevo TQ • Waters MS Detectors Xevo TQ-s • Waters MS Detectors Xevo TQ-Xs • Waters Injectors • U6K Injector • 717 Auto Sampler Plus • 717 Autosampler • 2700 Sample Manager • 2707 Autosampler • 2767 Sample Manager • 2777 Sample Manager • Waters Collectors • Waters Fraction Collectors • Fraction Collector I • Fraction Collector II • Waters Pumps • 500 Series Pumps • 501 Pumps • 510 Pumps • 515 Pumps • 600 Series Pumps • M6000A Pump • M600 616 626 FHU • 625 LC Systems • 626 LC Systems • 1500 Pumps • 1515 Pumps • 1525 Binary Pumps • 1525u Binary Pumps • 2525 Binary Gradient Modules • 2535 Binary Gradient Modules • 2545 Binary Gradient Modules • 2555 Binary Gradient Modules • Waters Detectors • 410 Refractive Index Detector • 2410 Refractive Index Detector • 2414 Refractive Index Detector • 2420 Evaporative Light Scattering Detector • 2424 Evaporative Light Scattering Detector • 432 Conductivity Detector • 464 Electrochemical Detector • 2465 Electrochemical Detector • 486 TUV Detector • 2487 UV Detector • 2489 UV Detector • 2488 UV Detector • 490 MWD Detector • 996 PDA Detector • 2996 PDA Detector • 2998 PDA Detector • 470 Fluorescence Detector • 474 Fluorescence Detector • 2475 Fluorescence Detector • Waters Compliance Services • Software Qualification Services Workbooks • Product Qualification Services Workbooks • AQT (Analytical Qualification Tool) • SQT (System Qualification Tool) • 2690 System • 680 Controller • Delta Prep Controller • 600/600S L.P. Controller • Prep LC Controller • FHU LC 4000 • Pump Control Module • BUS/Satin • 746 S.C. • 746 S.D. • LCM1 Systems • Column Heater • Temperature Control Module • Degasser 2 Channel • Degasser 4 Channel • 470 Lamps • 474 Lamps • 2790 Column Heaters • 746 Data Module • Repaired/refurbished Waters products • Tested Waters products • Agilent Systems & Components • Agilent LC/GC/MS System Equipment • 1100 • 1200 • 1260 • 1290 • Infinity • Infinity II • GC systems 5890 • GCMS systems 6890 • GCMS systems 7890 • MSD 6100 series • Triple quad 6400 series • Triple quad 6500 series • Agilent Single Quad Mass Spec – MSD • Thermo Scientific / Dionex Systems & Components • Thermo/Dionex LCMS systems Equipment • Thermo/Dionex All IC/DX Lines • Thermo/Dionex U3000/Nano Series • Thermo/Dionex Vanquish F/H • Corona Aerosol Detectors all models • Vanquish UPLC systems • Dionex Ultimate systems • Dionex IC systems • Orbi trap QE • Orbi trap QE plus • Orbi trap QE HF • Exploris 120 • Exploris 240 • Exploris 480 • SCIEX / Applied Biosystems Systems & Components • Sciex Mass Specs Equipment • Legacy MS systems 2000 • Legacy MS systems 3000 • Legacy MS systems 4000 • Legacy MS systems 5000 • Blue line 4500 Q trap systems • Blue line 5500 Q trap systems • Blue line 6500 Q trap systems • Applied Biosystems/Sciex Mass Spec API 2000 • Applied Biosystems/Sciex Mass Spec API 2000 QTRAP • Applied Biosystems/Sciex Mass Spec API 3000 • Applied Biosystems/Sciex Mass Spec API 3200 • Applied Biosystems/Sciex Mass Spec API 3200 QTRAP • Applied Biosystems/Sciex Mass Spec API 4000 • Applied Biosystems/Sciex Mass Spec API 4000 QTRAP • Applied Biosystems/Sciex Mass Spec 5000 • Applied Biosystems/Sciex Mass Spec API 5500 • Applied Biosystems/Sciex Mass Spec API 5500 QTRAP • Applied Biosystems/Sciex Mass Spec API 6500 • Applied Biosystems/Sciex Mass Spec API 6500+ • Shimadzu Systems & Components • Shimadzu LC systems Equipment • HPLC systems LC 20 • HPLC systems LC 30 • HPLC systems LC 40 • LC 50 I-series • Shimadzu HPLC LC10 • Shimadzu HPLC Prominence • Shimadzu HPLC UFLC • Shimadzu HPLC XR • Shimadzu HPLC I-series • Other Vendors & Equipment • Install PerkinElmer • Maintain PerkinElmer • Qualify PerkinElmer • Support PerkinElmer • Perkin Elmer HPLC Series 200 Analyst • Install CTC Autosamplers • Maintain CTC Autosamplers • Qualify CTC Autosamplers • Support CTC Autosamplers • Leap/CTC Autosamplers-All • Software & Operating Systems • Supported Control Software Platforms • Empower Enterprise Networking • Empower (including LAC/E) • Millennium32 • MassLynx • Breeze • Excalibur • Analyst • Chromeleon • Chemstation • Openlab • Windows NT4 • Windows 2000 • Windows XP • Windows Vista • Windows 7 • Windows 10 • Microsoft Office • Lotus Notes • SAP •